Walgreens Shopper Says Staff “Threatened” And “Stalked” Her After She Violated The “Dress Code” (2024)

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A woman dressed in pajamas claims she was stalked by a Walgreens employee for breaching the American drugstore’s dress code. Taking to her TikTok page on August 6, Caprice Capone shared a short clip of a man working for Walgreens seemingly following her around.

In the video, which has since amassed 2.1 million views, Caprice could be heard saying: “I didn’t dress up enough to shop at Walgreens.”

A bearded man wearing the pharmacy’s black and blue uniform was subsequently filmed taking out a phone and pointing it toward Caprice.

“You’re following me, and it’s ridiculous,” the TikToker was arguing behind her own smartphone. “So keep following. It’s fine. I’m just gonna shop.”

A woman dressed in pajamas claims she was stalked by a Walgreens employee

Image credits: Stephanie Rhee

Image credits: xoxocapricecapone

As Caprice was moving toward the sweets aisle, the Walgreens employee was captured continuously following her.

“You’re threatening me,” Caprice told the silent man. “You’re making me feel threatened.”

The clip ended with a lengthy, awkward silence from both parties involved. The Walgreens employee was finally filmed just standing in front of Caprice, with his arms behind his back, observing her diligently.

She claimed the employee stalked her for breaching the American drugstore’s dress code

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Image credits: xoxocapricecapone

Image credits: xoxocapricecapone

“I didn’t realize you had a new dress code for customers @Walgreens,” Caprice wrote in the TikTok’s caption.

She added: “Sorry I left my evening gown at home, won’t happen again. #profilingpeople #poorcustomerservice #getaway #stopprofiling.

“One more question, is it also policy to be this close to customers, especially if they’re asked to back up?

Taking to her TikTok page on August 6, Caprice Capone shared a short clip of a man working for Walgreens

@xoxocapricecapone I didn’t realize you had a new dress code for customers @Walgreens Sorry I left my evening gown at home, wont happen again. #profilingpeople #poorcustomerservice #getaway #stopprofiling One more question, is it also policy to be this close to customers, especially if they’re asked to back up? I have the rest of the video when you guys actually care. #stalkervibes ♬ original sound – Caprice Capone

“I have the rest of the video when you guys actually care. #stalkervibes.”

Caprice’s video ignited support from a handful of people, as a TikTok user commented: “I need to see what u we’re wearing as pjs lol.”

A person wrote: “I thought PJs WAS the dress code for Walgreens?”

Image credits: xoxocapricecapone

Walgreens employees typically wear a uniform consisting of a short-sleeve or long-sleeve polo shirt or a scrub top, usually in shades of dark blue or teal. Pharmacists may wear white lab coats over their attire.

The shirt is normally paired with black or khaki pants, with some employees wearing scrubs, especially in the pharmacy department.

“I’d load up the cart super full slowly then leave it all by the checkout,” a viewer admitted.

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Caprice filmed the employee seemingly following her around the store

@xoxocapricecapone I did not catch the initial interaction. He told me to leave after refusing help and that is when I started recording. What’s missing is me confusing a poor amazon worker(blue shirt) was watching. That’s on me. There were other customers with kids and the checkout girl was young: he had to put in his code so I could buy cigarettes. I can’t think of anything else significant. Hope the outfit and filling in helps. #walgreens #poorcustomerservice #chicago ♬ original sound – Caprice Capone

A netizen noted: “THERE is no dress code sign on Walgreens doors.”

Someone else joked: “Start screaming HELP over and over.”

“Get corporate involved if he is the manager,” an observer suggested. “The store manager will just ‘chat’ with him.”

Image credits: xoxocapricecapone

A separate individual wrote: “I worked at Walgreens for 4 years there was never a dress code for customers they just had to have shoes on…”

Caprice went on to reveal in her comments section that following the alleged incident, she had called the police and that the employee in question was the manager.

“Personally I don’t believe he should have authority if this is how he uses it,” the TikToker stated.

The video amassed 2.1 million views

@xoxocapricecapone The jammies in question. More like a bad 80’s aerobic costume. Y’all can decide. #walgreens #poorcustomerservice ♬ original sound – Caprice Capone

On August 17, Caprice uploaded a message on her TikTok page to clarify that she did not know the actual clothing requirements to enter Walgreens, “but [she was] sure [she] met them.”

She said: “In my opinion, he thought I was going to steal because of the negative stereotypes regarding those who may be unhoused.

“It’s not unusual to see people asking for help in the area, and occasionally outside the entrance to this Walgreens. This is the only theory I have.”

@xoxocapricecapone Quick answer to why I stayed #walgreens #chronicillnessawareness #fibromyalgia #potssyndrome ♬ original sound – Caprice Capone

Nevertheless, an additional former employee shared: “I worked for Walgreens for 6 years and there is definitely not a dress code.

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“As long as your private parts are covered you can go in, in a bikini. They do have a strict policy about not confronting.”

Bored Panda has contacted Walgreens for comment.

“There is no dress code sign on Walgreens doors,” a reader commented

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Walgreens Shopper Says Staff “Threatened” And “Stalked” Her After She Violated The “Dress Code” (2024)

FAQs

How do you respond to a dress code violation? ›

How to Tactfully Address Dress Code Violations
  1. Thoroughly Detail Acceptable Dress. ...
  2. Be Consistent with the Policy. ...
  3. Have Reasons to Back up the Code. ...
  4. Send Out Reminders or Updates. ...
  5. Meet with the Employee Privately.
May 23, 2024

Do Walgreens employees have a dress code? ›

Business Casual Pants and skirt options for team members (excluding pharmacy technicians) are as follows: Pants that are solid black. Skirts that are knee-length or longer may be worn if they are solid black.

How do you tell an employee they are violating dress code? ›

Say that this person's attire is unacceptable and that you need to discuss what can be done to fix it. Relate your points back to the company's written dress code, which can help prevent it from feeling like a personal attack. Have a copy of your employee handbook with you so you can review it with the employee.

How do you respond to a violation? ›

RESPONDING to an alleged violation letter is very simple.

During your meeting, relax and most importantly, tell the truth. At the conclusion of your preliminary conduct hearing, you will have the opportunity to admit or deny the alleged violation stated in your letter.

Is Walgreens laying off employees? ›

The cuts follow Walgreens' decision to lay off more than 500 high-ranking employees in May of 2023 and to close an ecommerce center in Illinois that resulted in the elimination of another 400 positions.

Can you have tattoos at Walgreens? ›

Depends on the store manager. Hair color and tattoos are fine, no facial piercings.

Does Walgreens allow dyed hair? ›

Yes they do allow employees with unnatural hair color to work for them, its just at the managers discretion.

How do you politely enforce a dress code? ›

Outline the policy clearly and concisely. Make sure everyone is aware of any changes to the dress code policy. Address any potential issues that may arise from inappropriate attire. Explain why the policy exists and how it benefits both employees and the company.

How do you fight work dress code? ›

If you believe your employer has discriminatory dress codes, contact your state's department of labor or contact a private attorney.

How do you address an inappropriate dress code at work? ›

  1. Have a private conversation. Call the employee into a closed-door room to discuss the situation; never call out an employee in public. ...
  2. Stick to the facts. ...
  3. Revisit your dress code. ...
  4. Find a solution together. ...
  5. Handle repeat offenders appropriately.

How do you write an apology letter for a dress code? ›

I apologize for not coming to school in proper uniform today as it was raining heavily yesterday my dress got totally wet along with my shoes . I didn't have a substitute to wear on so today I came in with my PT uniform. I request you to kindly allow me for the day and I would make sure that it won't repeat again.

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