[SOLVED] - BSOD "The computer has rebooted from a bugcheck." (2024)

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Colif

Win 11 Master

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Jun 12, 2015
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  • Jul 19, 2021
  • Solution
  • #2

In case it happens again.

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

  1. Open Windows File Explore
  2. Navigate to C:\Windows\Minidump
  3. Copy the mini-dump files out onto your Desktop
  4. Do not use Winzip, use the built in facility in Windows
  5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
  6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
  7. Then post a link here to the zip file, so we can take a look for you . . .

both parts listed are parts of windows.

its possible its the GPU drivers. Try running DDU in safe mode and reinstall the drivers.

How To - How to perform a CLEAN install of your video card drivers.

Updated 9-19-19 How to do a CLEAN install of your graphics card drivers using the Wagnard tools Display Driver Uninstaller A major issue on many systems is the presence of multiple graphics card drivers or drivers that have been incompletely uninstalled followed by the installation of...

[SOLVED] - BSOD "The computer has rebooted from a bugcheck." (27)forums.tomshardware.com

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Solution

JunkSniperJoe

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Feb 15, 2021
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  • Jul 25, 2021
  • #3

No more BSODs so far; however, uninstalling the GPU drivers with DDU followed by a re-installation did fix a separate issue I had with the Nvidia control panel. I'm assuming both issues were caused by bad GPU drivers.

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  • Aug 12, 2021
  • #4

So I recently had another crash that I believe is related to the gpu drivers once again. I didn't want to post in a new thread since it's a similar problem.

Here's the OneDrive link to the Minidump zip file

Here's the report from Who Crashed?:

crash dump file: C:\Windows\Minidump\081221-5218-01.dmp
This was probably caused by the following module: watchdog.sys (watchdog+0x3AD0)
Bugcheck code: 0x119 (0x2, 0xFFFFFFFFC000000D, 0xFFFF8787080BF920, 0xFFFFB90F46528BB0)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\Windows\system32\drivers\watchdog.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Watchdog Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

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gardenman

Splendid

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Jun 16, 2016
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  • Aug 12, 2021
  • #5

I ran the dump file through the debugger and got the following information: https://jsfiddle.net/nvu2czto/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

File information:081221-5218-01.dmp (Aug 12 2021 - 17:36:11)
Bugcheck:VIDEO_SCHEDULER_INTERNAL_ERROR (119)
Probably caused by:dxgmms2.sys (Process: System)
Uptime:0 Day(s), 0 Hour(s), 00 Min(s), and 21 Sec(s)

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

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Colif

Win 11 Master

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  • Aug 12, 2021
  • #6

Those 2 reports tell me what it is without looking at dumps

  1. watchdog.sys is part of the NVIDIA driver package
  2. Video Scheduler Internal Errors are generally only GPU cards
  3. dxgmms2.sys = DirectX. 99% of the times I see this its a GPU driver error.

So I am glad when I open conversion to see number 1 was a good guess. Dump text shows its likely GPU drivers.

try running DDU again, up to you if you get newer drivers as some from 10th Aug released recently, OR run windows update after safe mode and allow windows to find Nvidia drivers it has on file

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JunkSniperJoe

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Feb 15, 2021
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  • Aug 14, 2021
  • #7

Colif said:

Those 2 reports tell me what it is without looking at dumps

  1. watchdog.sys is part of the NVIDIA driver package
  2. Video Scheduler Internal Errors are generally only GPU cards
  3. dxgmms2.sys = DirectX. 99% of the times I see this its a GPU driver error.

So I am glad when I open conversion to see number 1 was a good guess. Dump text shows its likely GPU drivers.

try running DDU again, up to you if you get newer drivers as some from 10th Aug released recently, OR run windows update after safe mode and allow windows to find Nvidia drivers it has on file

Thanks for the advice. I ran DDU again and installed the most recent drivers from Nvidia's site. Hopefully this fixes the issue for the time being.

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xZGxFire

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Aug 20, 2016
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  • Aug 21, 2021
  • #8

Did this fix your issue? Im running into the same exact problems.
Cause By Driver
watchdog.sys

dxgmms2.sys dxgmms2.sys+28ae1 fffff8044b760000 fffff8044b841000 0x000e1000 0x6d8411e5 3/22/2028 5:04:37 PM Microsoft® Windows® Operating System DirectX Graphics MMS 10.0.19041.1151 (WinBuild.160101.0800) Microsoft Corporation C:\windows\system32\drivers\dxgmms2.sys

watchdog.sys watchdog.sys+3ad0 fffff8044af80000 fffff8044af98000 0x00018000 0xf13839ab 3/30/2098 12:57:15 AM Microsoft® Windows® Operating System Watchdog Driver 10.0.19041.868 (WinBuild.160101.0800) Microsoft Corporation C:\windows\system32\drivers\watchdog.sys

both are red shaded

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JunkSniperJoe

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Feb 15, 2021
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  • Aug 21, 2021
  • #9

xZGxFire said:

Did this fix your issue? Im running into the same exact problems.
Cause By Driver
watchdog.sys

Hard to say at this point. The first time I used DDU everything seemed okay, but as I mentioned earlier in the thread, I had a similar problem a few weeks later. As of now, almost everything seems to be okay. "System" in task manager sometimes has high CPU utilization , which might be driver related based on some research I've done. Other than that, it's been smooth sailing .

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xZGxFire

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Aug 20, 2016
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  • Aug 21, 2021
  • #10

JunkSniperJoe said:

Hard to say at this point. The first time I used DDU everything seemed okay, but as I mentioned earlier in the thread, I had a similar problem a few weeks later. As of now, almost everything seems to be okay. "System" in task manager sometimes has high CPU utilization , which might be driver related based on some research I've done. Other than that, it's been smooth sailing .

Just used DDU and did sfc /scannow

sfc /scannow
"
Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag."

Did those 2 things, I'll see if it no longer happens.

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[SOLVED] - BSOD "The computer has rebooted from a bugcheck." (2024)

FAQs

What is the computer has rebooted from a bugcheck 0x00000116? ›

The bugcheck error code "0x00000116" refers to a VIDEO_TDR_ERROR, which is a Blue Screen of Death (BSOD) error in Windows. This error typically indicates a problem with the graphics hardware or graphics driver. It's important to note that diagnosing BSOD errors can be complex and may require a thorough investigation.

What caused Bugcheck? ›

When Microsoft Windows encounters a condition that compromises safe system operation, the system halts. This condition is called a bug check. It is also commonly referred to as a system crash, a kernel error, a Stop error, or BSOD. A hardware device, its driver, or related software might have caused this error.

Does resetting fix BSOD? ›

When a computer restarts, it clears all the memory registers and readies them to be used again. Doing this will clear any error or stop any process that might be causing the BSoD errors on your Windows PC. If you are still getting blue screen errors, it might be due to a faulty peripheral device.

Can you recover a computer from the blue screen of death? ›

Yes, you can recover data from the blue screen of death with the help of professional data recovery software. EaseUS Data Recovery Wizard is a top-notch file recovery tool that enables you to recover files from HDD, SSD, USB flash drive, external hard drive, SD card, and other devices in complicated scenarios.

How do I get a dump from BSOD? ›

Click Start, then right-click Computer. Click Properties > Advanced system Settings. Under Startup and Recovery, click Settings. Set the Write Debugging Information to create a Small Memory Dump.

How to solve 1001 error? ›

Fix 1: Run Internet Connection Troubleshooter

Running the Internet connection troubleshooter can help you fix the “Microsoft something went wrong 1001” issue on Windows 11/10. Step 1: Press the Windows + I keys together to open Settings. Step 2: Go to Update & security > Troubleshoot > Additional troubleshooters.

What is the bugcheck code 10? ›

Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

What is the error BSoD hard disk? ›

This error code means there's almost certainly a problem with your hard drive. You may be able to fix and also prevent this from leading to a BSoD by running a chkdsk scan on your disk. This means that a piece of hardware isn't communicating properly with your computer.

What is BSoD bug check code 0x0000001A? ›

The MEMORY_MANAGEMENT bug check has a value of 0x0000001A. The bug check indicates that a severe memory management error occurred. This article is for programmers. If you're a Microsoft customer and your computer displays a blue screen error code, see Troubleshoot blue screen errors.

What is bug check 0x0000000A Windows 10? ›

The IRQL_NOT_LESS_OR_EQUAL bug check has a value of 0x0000000A. This bug check indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at an invalid address while at a raised interrupt request level (IRQL). The cause is typically a bad pointer or a pageability problem.

How do I get my computer out of reboot mode? ›

Turn off the power, unplug it from the wall, and then hold the power button down for about 15 seconds. This should discharge any residual power and help reset the system.

How do I get rid of reboot error? ›

For the vast majority of computers, press [Delete] or [F2] when the prompt appears on screen during startup. In the BIOS Setup program, you'll see the option to reset BIOS to default settings. This is sufficient in most cases. If that doesn't help, check the hard drives that are listed in the BIOS.

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